1st Deposit Cancellation Protection – T&Cs

• New Member 1st Deposit Cancellation Protection, you’re protected for your 1st time experience in B9Casino. In any event you feel not comfortable or risky after the 1st time deposit at our online casino, you’re allowed to cancel it and we will return it to you!
• This 1st Deposit Cancellation Protection protects your first deposit, where we allow 100% full refund for any change of mind before using it.

Please be informed, the refund is only applicable with below circumstances:

• The amount of refund is only applicable to first time deposit that are below SGD1,000.
• Refund is not allowed if your first deposit amount is more than SGD1,000. In order to withdraw the money out from your account, members would need to achieve 1x turnover. This is to avoid any scams such as money laundering, bank abuse and fraud issue.
• 1st time deposit refund can only be made if you didn’t start your first online bet. Any amount of deposit left after your first bet is not entitled to this protection anymore.
• B9Casino General Terms & Conditions applied.

You may contact our livechat to have further clarification and to proceed your first deposit refund.

Weekly Sports Bet Protection – T&Cs

• This protection is only valid on bets settled within 72 hours prior to the claim. Bet settlement after 72 hours will not be counted.
• Qualified sport betting ticket must be bets that are placed in "EARLY" and "HANDICAP".
• All bet placed before 12PM, is consider as “EARLY” ticket.

Example:
i) Match start at 3PM, member bet at 1PM and this is not considered as “EARLY” ticket.
ii) Match start at 11AM, member bet at 10AM and this is an “EARLY” ticket.

• The bet must achieve a “LOSE ALL” result in B9Casino Sports product (CMD368, M8BET, IGKBET).
• The maximum cash back amount for this Sports Bet Protection is SGD 30 per week (Monday to Sunday).
• Each member may use and claim this protection ONCE per week.

Please be informed, below criteria will be factored in:

• This protection is applicable for non-bonus deposits only.
• You are required to make a bet amount of 1 time before withdrawal can be made.
• This bonus cannot be used in conjunction any other bonuses.
• Members must come to our Live Chat within 3 days after the qualified week to claim the bonus.

Slot Withdrawal Protection – T&Cs

• (Only applicable to your FIRST Withdrawal on the day)
• B9 Online Casino Singapore Slots Withdrawal Protection is all about giving you assurance to play safe and ensure you get 100% winning pays at any time you want.
• Under this Slot Games Withdrawal protection, B9 Online Casino Singapore promise the withdrawal process will take less than 30 mins.
• As long as players fulfilled all the turnover requirements (if applicable) and withdrawal requirements (if there is any), you will get your withdrawal within 30 minutes.
• Under this protection, in the event that the withdrawal process at B9 Online Casino Singapore Slots exceeds 30 minutes, players will get 100% compensated based on the withdrawal amount, up to SGD1,000.

Please be informed, below criteria will be factored into the withdrawal terms:

• Bank maintenance. Any delays in withdrawal process due to bank maintenance is external factor that we have no control in. Please understand that under this circumstance, withdrawal protection is not applicable.
• Abnormal betting. In the event that we encountered certain abnormal betting or suspicious behaviors of your account, please be informed that investigation will be carried out and thus, withdrawal will be put on hold.
• B9Casino General Terms & Conditions applied.

Don’t be hesitate to contact our 24/7 LiveChat if you have any questions on this Slot Games Withdrawal Protection.